Online Inside Sales & Service Consultant
Achieve Test Prep — Company based in Newark, New Jersey, United States
**Online Inside Sales & Service Consultant**
**The Location**: 100% Work from Home (Virtual Online). Position is open to outside of US applicants.
**The Schedule**: Part-time position (20-29 hours per week). Schedule: Tue-Fri 12 pm (noon) - 7 pm Eastern Time
**Employment type**: Optional [Permanent job, Freelance, etc]
Achieve Test Prep is currently looking for an Online Inside Sales & Service Consultant to be part of an energetic and positive team of committed professionals. The employee will consult with customers through phone and email (50%), research information (25%) and assist with Back Office related tasks or miscellaneous projects (25%).
**Roles & Responsibilities:**
* Delivering Degree Plan Report to students
* Consulting with students on Degree options
* Assuring smooth customer’s transition from Lead to Student
* Upselling packages
* Assisting with Back-office tasks
* Researching information / Relationship building with 3rd parties as needed
* Additional projects or responsibilities as designated by business needs
**Desired Skills & Experience:**
* 1-5 years Sales / Up-selling experience
* 1-5 years Customer service experience
* Detail-oriented and strong multitasking skills
* Experience working with and understanding state specific regulations (any industry) preferred
* Deep knowledge of US Educational system is a plus
* Knowledge and/ or experience with online education and/or Education Sales is a plus Proficient computer and email skills
* Proficiency in MS Office
* Excellent communication skills
* Experience with Salesforce is a plus
* Experience with G-Suite is a plus
* Strong critical thinking and decision making skills
* Ability to work well in a team setting
* Ability to work under pressure
* Adaptability to changes on a day-to-day basis
* Reliable internet connection
* Ability to work autonomously with minimal supervision
* ENGLISH – (Fluent Only) Must comprehend and communicate both written and verbally in English.
* Associate Degree (Graduate) obtained in the USA
**Achieve Test Prep -** _Less time. Less money. Same Degree._
Achieve Test Prep offers credit-by-exam prep programs that help students test out of college courses, thus facilitating transfer credits – which are easier, cheaper, and less time-consuming than traditional coursework.
Achieve Test Prep is growing and expanding into new markets and products.
Our organization has been voted among the **Top 100 Companies for work from home jobs** by FlexJobs.
You can learn more by visiting our website: (http://www.achievetestprep.com)
**Apply Online** (http://www.achievetestprep.com/careers)
Achieve Test Prep communicates frequently through email; please make sure to check your email regularly, including your Spam folder.
Achieve Test Prep is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.